We appreciate that building or changing your home is a big decision. So we thought it might be useful for you to hear some stories from people who chose to work with Moon.
" Moon are a fabulous company who really do what they promise – design and build to a superb standard. Moon recently completed a kitchen extension on our house and a two-room extension on our garage block. We are delighted with the result, and we were delighted with the process. From the beginning the design process was meticulous and not rushed, and Moon’s handling of the planning process was smooth. The project was delivered on time and on budget. We had the flexibility to make choices along the way for materials, fittings etc that might increase the budget, but Moon were always clear about any variations and there were no surprises. The project structure of having a Project Manager as well as a Site Manager worked extremely well. There were specific trades people who came when needed, but it was very reassuring to have a team of three who were onsite every day for virtually the entire eight-month project. The team were very skilled, friendly, courteous and tidy. We have worked with other builders on large projects in the Bristol/Bath area and in London, and Moon are the best. They plan superbly, they do what they promise, and they build with great attention to detail. If we had another building project in the future Moon would be our first and only call.
Barb & Martin Spurling
" 'We knew we had made the right decision to chose Moon from the start.
We were looking for a company that would help us refurbish and extend our new family home in Bath with the least stress possible.
At every stage of the project everyone at Moon was reliable, friendly and extremely approachable. Always responding to questions lightening fast and always willing to be adaptable to the needs of our family.
They really cared about our project not just the process. The care and attention to detail really shows.
Having our architect and builder working together really worked for us and we firmly believe this approach saved us time, money and stress.
Sometimes the endless decisions were tough but our project manager Scott was there every step of the way with insight and support to help us make decisions we were happy with.
We cannot thank Moon enough for their friendship, support and ultimately our beautiful home. Thank you Moon’ "
Annie and Jules
" Having recently moved into a converted stable block we were keen to modernise the main living area and expose the wonderful view which couldn't be seen from the house. Design Director Paul came up with some creative solutions which enabled us to maintain the character, height and volume of the original stable block whilst creating a new entrance area and framing the woodland view with large sliding doors. We appreciated the calm input and advice of our Project Manager Joe who was in regular contact with updates and the site team produced consistently high quality work. Given the complex nature of the original building, we were always confident in Moon's ability to deal with any challenges the project uncovered and we continue to love living in the imaginative spaces that their design and work created. "
" Having previously had Moon undertake the development of our kitchen extension we were once again delighted they were able to support us with the much smaller project of our master bedroom. The aim was to create a contemporary and relaxed space with loads of in built storage. Once again we were totally thrilled with not only the outcome but also the experience of working with such a great team. Their attention to detail and quality of their work, especially the carpentry, was as good as ever. Thank you all at Moon. Here’s to the next project! "
Andy & Helen Foster
" Paul and Jayne Macfarlane, Clifton
We initially approached Moon, wanting to breathe fresh life into our home. They certainly exceeded our expectations.
We were immediately impressed with their creative vision. Having lived in our Georgian townhouse for many years, they were able to see the potential which we had somehow lost sight of. Moon were able to unlock that potential and create imaginative, interesting spaces.
From our initial discussions with Paul, the emphasis was always on great design, which meant that we were confident from the outset that the outcome would be what we were looking for.
Dom, our Project Manager, made the implementation seamless. His craftsman’s eye meant that he was on hand to ensure that the cabinetry and paneling worked successfully with existing features.
We would particularly like to thank George who, with characteristic willingness to deliver, always went that extra mile to get the job done. We really appreciated that he was always available to discuss plans and progress and he gave us complete confidence that the result would be as impressive as it indeed turned out to be.
We love living in our new home. Thank you Moon.
Paul and Jayne Macfarlane
" 'Having used Moon in the past for a smaller project at our previous home, we went straight back to them when we wanted to update our 'new' house. We planned the changes with Sorcha and Paul to be sympathetic to the original house, but wanted it to cater for modern family life. Turning a formal dining room and a very tired galley kitchen into a single space and adding en suite bathrooms. The finished design required the removal a 3ft thick structural wall, and the relocation of several doors, as well as a new set of stairs to the loft.
George, who led the site team, made sure that everyone who came on site worked to Moon's painstaking standards, and he also insured the disruption was kept to a minimum while we continued to live in the house. As in the past, we were very impressed with the attention to detail and the care with which unexpected problems were tackled.
The finished product has more than lived up to expectations. Visitors, while impressed by the transformation, find themselves unable to remember how the house looked before, so sympathetic are the new openings to the original Victorian features. A room that we rarely used in the past has become the area where we spend all of our time and the thought that went into the design at the outset means that the rooms feel more spacious and less cluttered as the new storage is so cleverly hidden. "
Mr & Mrs Boss
" Our new 30 year old, town house on the Harbourside had not been updated since it was built. We wanted to maximise the available space and light and create more practical living areas. We met Paul and Nick from Moon and were instantly impressed by their technical knowledge and imaginative design ideas. The house was completely refurbished, new wiring, plumbing, kitchen and bathrooms and the budget was closely monitored. Paul creatively restructured the whole of the ground floor. He moved the kitchen from the back to the front to take advantage of the harbour views and added a small extension at the back. Sorcha guided us expertly through the choices of bathrooms and kitchens. The on site project team were brilliant. They were efficient and considerate. Moon's project team effectively dealt with the considerable amount of local concern that was caused by our 7 months of refurbishment. We are thrilled with our beautiful new house. Thank you to everyone at Moon. We would recommend you at any time. "
Christine and Ian McGregor
" I have been in my newly refurbished 1960s townhouse for some months and have reflected on my Moon experience. I found the people I dealt with at Moon to be very knowledgeable, courteous and reliable right across the range of expertise. They showed determination to get each part of the job exactly right and no small detail was overlooked. The quality of the materials and interior fittings were recommended within the limits of my budget so that the finished work was not compromised. The site team was conscientious and considerate to the neighbours and myself. Access, noise levels, tidiness and security were always observed. I can confidently say the ethos of this company is evident in my new home and I am so pleased with it. "
" Our project was the restoration and conversion of a Grade II* Georgian townhouse, previously used as offices, into a home. We involved Moon from the beginning. We enjoyed working with Moon's team - from Tony Newman, the Ops Director, and Paul Halford, the Design Director, right through to the guys on site, who were friendly and considerate. Paul has a flair for immediately understanding and interpreting design ideas (and an encyclopedic knowledge of design). It was appreciable to be able to express an idea in a few words and then find it accurately translated - not only technically but also aesthetically - to the plans by Paul and his team. The site team worked hard and well to put them into effect. Tony was very good at helping us to keep within budget - identifying areas where we could cut back without compromising the whole, in order to allow us to indulge ourselves on things that were important to us. On the rare occasions that something went wrong (inevitable on a big building project) Moon did not try to shirk responsibility but just worked to find a solution, which we very much appreciated. We would highly recommend them. "
" We had wanted to do something to the rear aspect of our garden since moving in to the house years ago. Our garden is on a slight rise with a private lane behind. The previous owners had built a breezeblock plinth with a now derelict garage on top of it, backing on to the lane. The garage provided neither storage space nor access to the lane. At the same time, Catherine had been doing increasing amounts of glasswork and needed a studio to develop her skills further. On top of this, we wanted to take some of the slope out of the rear garden by creating a raised terrace. We sought advice from a few quarters but it was Moon's approach, which appealed to us the most. Paul came up with a design that met our needs and within our budget. After that, there were lots of tweaks and changes to the designs and requests from us, which the team was always happy to include and did not blast the budget too much. The whole team involved from the ground workers, the main site team, Billy (architect) and Joe (Project Manager) were an absolute pleasure to deal with. It was a big project and it inevitably took a while but it was kept out of our living space very well. Now we have a lovely lawn terrace, a light spacious glass workshop, a garden store, a full size garage and access to the private lane. And it is all so pleasing to the eye. And as a footnote we have found Joe to be most obliging whenever it has come to the inevitable snagging issues. "
Ian & Catherine Robertson
" Having lived in our home for 25 years with a very small kitchen and a huge ageing and expensive indoor swimming pool we decided we needed to make radical changes. Moon were approached and from the beginning they were excited by the prospect of giving us a home which would bring us right up to date with todays family needs.
We were amazed how everything was thought of, discussed and most importantly - we would be able to carry on living on site due to some very clever temporary walls and refitting of our existing kitchen in another room.
When problems arose they were dealt with very professionally, Moon were always there if we needed to discuss things we were not sure of or did not understand.
The house at the front was always clean and tidy and great care was taken when deliveries arrived and skips were collected.
What we thought we wanted and what Moon created are very different to say the least and for that we will be forever grateful. We now have something very special and unique, which has changed our whole way of living and blends seamlessly with our original home.
It can be very daunting having major works carried out to your home but we would do it all again with MOON.
Thank you all Team MOON "
Julie & Arthur Holmes
" I chose Moon for the complete refurbishment of my Victorian cottage because the concept of seamless design and build offered the prospect of minimum hassle concerning sub-contractor interfaces. This choice was entirely vindicated from the start when Moon's creative architectural ideas complemented ideas for the building that had been built up over a number of years. Their knowledge of how to apply modern building techniques to achieve the best from an old building has produced stunning results. The inevitable issues found during the construction phase were dealt with in a thoroughly practical manner and recommendations concerning fixtures and fittings down the last detail were most helpful. The project was well managed and the skill and careful work of the site staff, which were always a pleasure to deal with, ensured an excellent result. I would thoroughly recommend Moon to others who are considering a building project. "
" We have to say that the whole project went extremely well. In particular we must praise George and his on-site assistants, Alistair and Scott, whose craftsmanship was excellent, their attitude very professional and personalities delightful. Joe was a pillar of support and sensible advice. The entire team was more than willing to go those extra miles to help us achieve our objectives with this project. Of course you and Sorcha are more than welcome to visit and see the completed article. Just let us know when is convenient and Linda will bake some biscuits!! We look forward to extolling your virtues to any prospective clients. Long may the Moon shine. "
Stuart & Linda Glover
" The team at moon did a great job from inception to completion. The design achieved the brief of providing a contemporary look whilst meeting the practicalities of family living. The build team were friendly, efficient and professional. When unexpected surprises were encountered on the build, the team were quickly provided solutions to keep the project on track. The tenacity of the team to produce a high quality finish was particularly impressive. We enjoyed working with Moon and would recommend them. "
" Moon was appointed to create a new porch, a master bedroom suite and two family bathrooms. Phase 2 was also designed, to include a ground floor extension.
Being slightly anxious, we broke the project into two distinct phases for good or ill. Having known other friends tackle the whole house in one go and having to compromise in terms of finish and budget - I feel it is best to get a really good finish that will last. The ideal of course is to have the budget to do the whole lot in one go!
On the finances side, Moon handled the whole budgeting side very clearly, increases were due to us adding additional items.
Phase 1 is completed and is a joy to live in. The entrance way is now more stylish and functional. The finish of the bathrooms is excellent and I love the look. The master bedroom works beautifully. Moon wanted us to have a larger en-suite bathroom - and we decided not to do that and retain a bedroom - and you know I think they were probably right! So a lot is about trusting their vision.
The team were excellent, from Andy's concept and Tony's construction planning, Sorcha's interiors expertise, Joe's project management and last but not least, the day to day Moon team on site. Communication was excellent and attention to detail and follow-up very thorough. Any problems were all sorted out calmly and with good humour. "
Marjo De Best
" Moon finished my kitchen/utility/cloakroom total redesign nearly a year ago and I have been singing their praises ever since, and enjoying people's reactions to the new space whenever I have visitors. It is even true to say I missed you all after the project, which was a creative, collaborative, surprisingly hassle free and reassuring experience!
I imagine any project brings up new problems as it progresses, and I found the Moon team to be positive, thoughtful and mindful of the budget. Little glitches after the work were quickly and willingly attended to. My kitchen is now the best place in the entire house, seamlessly connected with the garden by means of our lovely sliding glass doors, and flooded with light all through the year.
The whole thing came into its own at Christmas, looking lovely, being easy to work in, and comfortably accommodating lots of people. I just wish I had one more socket above the worktop! "
" Having recently purchased a rather dated property situated in a lovely plot, Martin and I wanted to employ the services of a building company that would really bring out the true potential of our house.
From our initial meeting with Paul,Nick and Tony from Moon design and build we felt confident that we had found a really good building firm. The whole project took about eight months with good communication along the way.
The finish or our completed home is excellent, we really felt that the whole team were on a mission to deliver a top notch job and we are delighted with our lovely new home.
Thank you "
" After discussions with Moon about the needs of the family, we realised that there were ways of making more of the whole house. We agreed it made sense to deal with the dining room, a room we rarely used, as well as the kitchen
I always felt that all planning and decision-making was firmly rooted in helping me articulate what I wanted. After Moon came back with the first design plan, they were keen that I voiced any concerns and would bounce ideas off me to solve them, they're imaginative and practical at the same time. They're also very good at keeping costs in mind and are not pushing you to spend money. There were never any surprises and certainly no disappointments.
Everybody at Moon involved in the project showed such professionalism, enthusiasm and care. We agreed to move out of the house for eight months to allow them to work more easily. In spite of this, it was as stress-free as a project of this magnitude can be.
I would describe Moon as professional , high quality, caring and a fantastic team. "
" We collaborated with Moon on all aspects of the design from the general layout and look of the build, down to individual finishes and bespoke furniture such as a study desk and bookcases.
Going through the design process and seeing it realised was very satisfying. But any build project is going to be challenging, particularly when you are living on site as we were. A big positive was that Moon sealed off the build for much of the time and even create a temporary, fully functional kitchen.
The combined design and build approach worked well, with any problems along the way being resolved without compromise. Ultimately, from a basic concept of what we wanted, we now have a finished product that we're delighted with. There's nothing we would change. The final build cost was in line with the final estimates pre-build and reflected the decisions we made on where to invest our budget. For the quality of the design and finish that we've achieved, we consider it money well spent.
I would describe Moon as professional, innovative, design-led, integrated and meticulous "
" The design was definitely a team effort. We quickly agreed that we wanted to keep the front of the house to retain the traditional "arts and crafts" look, but add a modern extension to the rear. Moon took the lead but we gave our input in areas like the utility room and kitchen choices. We spend probably 80% of our time as a family in the extension Moon created. The great thing is that as the kids get older, the house will accommodate our changing needs.
We're really enjoying living in the house and we intend to be here for a long time, so we'll definitely get good value out of our investment. It's always difficult to truly get a sense of what building work should cost it's like comparing apples with pears. Ultimately it boils down to trust. And what we're sure about is that there was great value is having someone remove the stress of dealing with contractors.
I would describe Moon as inventive, original, committed, precision contemporary "
Tim & Jo Lock
" We had wanted to extend and modernise our kitchen for quite a while, however we were struggling with what was best in terms of potential layout that would maximise space and create a clean modern design. We also wanted a company to work with that clearly understood our needs and who would give us a high quality of finish to match.
We found the Gallery on the Moon website particularly helpful in terms of ideas and understanding what they were capable of creating. Having then met with Nick and his team to discuss the project it was clear we had found exactly the right people for the job. Throughout the design and whole build process, their attention to detail was impressive and this definitely shows in the end result.
Communication was first class too, both with the team on site who were super helpful and accommodating, and who really cared about the quality of what they were building , and also with the Moon office team who steered us very smoothly through finalising the design, the selection of fixtures/fittings, and also through the financial side of the build.
Ultimately there is a certain "leap of faith" in taking the decision of who to use to create your grand design. We are really pleased on all levels to have found Moon for ours and can whole heartedly recommend them for yours. "
" From our very first meeting with Moon, it was clear they treated each client as an individual. We were presented with possibilities we wouldn't have thought of for making our house a better space to live in both architecturally and in terms of fittings. Andy and Nick, and later Sorcha, Joe and Dom, were imaginative in proposing details that improved so many aspects of the rooms, and broadened our sense of the space our house could be.
The costing process was completely transparent; we always knew in advance what was within budget. Moon would be a great company to work with if you were on a tight budget. Everyone was pleasant to deal with and took genuine pride in whatever part of the project they were involved in.
The work Moon produced in-house (our bookshelves and bathroom cabinet) are superb in design and quality. We also saw the highest level of service in the work that was contracted out (electrics, boiler, plastering).
Finally, Moon have a real culture of after-sales care, which demonstrates their commitment to and confidence in the excellence of their work. "
" After checking some references and meeting the senior team we commissioned Moon to design and build a totally new house for us, retaining only the external walls and roof of the original house. This project was, we believe, the largest they had undertaken at that time. They came up with some bright ideas which we accepted; they obtained planning permission at first pass; they worked with us on interior design of the kitchen and bathroom areas, including lighting throughout the house and to the smallest detail where necessary; they were proactive when appropriate but always listened to our views. There was a very client-focused professional approach to the job from start to finish, and everyone on the job had that same ethos. They are excellent and nice people without exception, they worked with us as a team, their standards of workmanship and integrity are of the highest. The result, not surprisingly, is a new house that is totally excellent and just as we wished. We would recommend Moon without reservation. "
Andrew & Chantelle Wise
" Moon's design-led approach meant that we could visualise the outcome from the outset. Selecting the materials, fixtures and fittings and planning the budget upfront were also advantageous, saving us money, time and stress with no sudden decisions required during the course of the project. Moon's staff were a pleasure to have on site and their sub-contractors responsive and helpful. Our site manager's attention to detail applied across all aspects of the job, and creative problem-solving, both on-site and in the office, as well as regular communication, ensured that it ran smoothly. The result is a beautiful, liveable interior that we will love for years to come. "
" As the result of a 5 month refurbishment of my grade II listed apartment in Clifton, I am more than confident in recommending Moon Design and Build to friends and family. Since the project began, Moon have approached the refurbishment in a professional and innovative manner, fully appreciating the sympathetic nature of the refurbishment. Any issues have been overcome immediately and the guys on site have been nothing but a pleasure to work with. Needless to say, I am delighted with the end result!. "
" So our assignment is complete and I'm sitting here now in my favorite new spot in the kitchen. I'd like to let you know (formally as it were), that we are delighted with the kitchen and extension, and feel very proud as homeowners in that sense. I have noticed that both Pam and I positively and confidently praise/recommend Moon at our local social do's. Those that have visited have generally felt that "wow factor".
As the owner of a growing business myself, I feel you have a first rate proposition which is also competitively priced. I certainly feel that your growth will continue, I hope it does and is profitable. "
" When we bought our plot in Cliftonwood, Moon Design and Build were already involved. It was clear that they knew more about the site and how to realise its potential than anyone else, so we looked no further. The combination of design ambition and technical expertise helped us build our home quickly and to a very high standard, and as such we would recommend them to anyone who has equally high ambitions "
" Moon Design and Build extended our kitchen and they were most professional. At all times they were pleasant and easy to deal with. Their men have been very committed and worked well at all times. They have continued to keep in touch and to check if we are happy and that everything is to our liking and to do any snagging necessary. Their work has been to a very high standard, we have been delighted with the outcome and love our new extension. Thank you all very much - a great team and super work. "
" We asked Moon to undertake an extension of a side return to create a kitchen diner, and a loft conversion, in September 2009. Having never been involved in a building project before, we weren't sure what to expect but we've been delighted with the results.
The team had very high standards and importantly were a really nice bunch of people. Polite and accommodating, they weren't phased either by 2 small children watching them.
The quality of work has been brilliant and all through the build, the team offered alternative suggestions when needed in order to get the job done as efficiently as possible. We're really pleased with our new space. "
Jessica & Mark Birch
" Moon worked to the highest professional standards on our house build, working conscientiously and producing a top-quality finish.
The guys on site were easy to have around, flexible in their approach (a 3 year old and another imminent arrival meant this was a must for us!) and cleared up at the end of each and every day.
Communication and project management were good throughout and I wouldn't hesitate to recommend them. "
" As we near the end of the project, Bob & I would like to say a big thank you to everyone at Moon and all your sub-contractors who've been involved in transforming our kitchen and utility. We're really delighted with the finished product. We're holding an open house on Friday 24th September from 5.00 - 7.00 for anyone who would like to join us for a drink and see how it ended up. Look forward to seeing you all if you can make it. Many thanks again. "
Anne & Bob Duff
" All the staff at Moon were extremely helpful, and enthusiastic about the project. They kept the work to be minimally intrusive, which is difficult with an extension when you continue to live there. We were very impressed with the quality of work and attention to detail with regard to our extension, and we feel the end product reflects this.  "
" We wanted to enlarge our living space by adding a contemporary extension to our Victorian property and the result has transformed the way we live. Paul's innovative design has produced an open, light and airy space, where we now very happily spend most of our time. The combination of Moon's design ideas, attention to detail in the construction process and the quality of workmanship were critical factors in the delivery of an end product, which exceeded our expectations and is frequently commented on by family and friends. Sorcha was brilliant at bringing the internal design to life and Tony and his construction team were obsessive about quality. Moon's approach is different and that comes through in every aspect of the end product. "
Tim & Sue
" Working with Moon on the creation of our contemporary jewellery shop was a pleasure. They implemented our designs with quality craftsmanship and worked to a tight deadline and all the personnel were exceptionally helpful and good to work with. "
" The team at Moon were able to deliver our project to an extremely high specification by combining excellent design detail and a very personable and conscientious team on site. The professional manner and can do attitude and ability to communicate throughout the project meant that what could have be an extremely stressful undertaking was completed with the absolute minimum of stress. I have the utmost respect for the way that Moon go about their business and have not hesitated in recommending them to friends. "
Helen & Lee Gardhouse
" We have worked with Moon on a number of projects and always found them a pleasure to work with. The projects have involved challenging details with high standards of finishing and Moon have always risen to the challenge. It is refreshing to work with builders who really understand the design process and who work creatively to produce elegant details. As specialists in modern, high quality residential projects, they have come to really understand the issues involved in detailing and delivering these projects "
Tom Russell Architects
" From Nick and Paul's vision the master plan was soon on course and after much mess, dust, forests of acro props and lots of enormous steels (thanks Steve F & A and James) not to mention project management from Tony, the shell was in place.
With the structural and heavy work complete the next adventure was to put the house back together, so with the skills of Matt "singing" Hart and Jamie, the inspiration started to become reality! and after enough MDF to build a small house and even more plaster board the inside was taking shape, the "Aga saga" was sorted and the kitchen was becoming a whole new room.
Very soon the downstairs was nearly there - the doors were in and it became bright, airy, light and already exceeding expectations. After many more bacon butties and Sorcha's brilliant sourcing and designing the project is now complete. All the rooms have transformed our lives, we have some order and there is a sense of harmony that we dreamed of but didn't quite expect. A team of "talent" nailed the brief the planning, management and implementation has delivered an amazing result, which we envisaged, but the little things have exceeded our expectations floors, units (thanks Nigel & Nick), and utility room, not forgetting MY larder! Thank you all (including Rich & George and all the other teams) for your hard work and high spirits we now LOVE our home "
" As we near completion of a project that has taken over a year, I can honestly say that I am and have been, totally delighted with Moon. Their approach to the many aspects of the build has been professional, but mixed with good humour, approachability and innovation. The design has been imaginative and their attention to detail and finish has been superb. Difficulties have been overcome as and when they have arisen and their workforce has been, unusually for builders, a pleasure to have around. The work they have subcontracted out has been carried out efficiently by tried and tested contacts. Moon have dealt with every aspect of the project from inception through planning, gutting and rebuilding to what we think, is a pretty spectacular space in which to live.  "
" Moon tendered for the refurbishment of the kitchen preparation areas and new garden access pavilion, together with a new heating and servicing system to a Victorian house in Cotham, Bristol. From their initial introduction to the project, the directors were engaged and enthusiastic about the detail and design of the scheme, and through their workforce have delivered a first class and well executed extension that fulfills the ambitions and requirements of the client. "
Colin Harvey, Architecton
" Moon managed our complete house refurbishment, from design to the final decoration. They worked very closely with me in developing the design and produced detailed plans; these really helped me understand what I was getting and gave me a lot of confidence in their ability. As with all projects of this scale, there were lots of changes as we went, Moon were very flexible and pro- active in dealing with these changes. One of the nicest aspects of working with Moon were the guys on site, they were all engaged in the project and very welcoming when I visited. My young son become part of team with his toy tools and tool belt. Moons workmanship is first class and their professional approach makes it very easy to recommend them to anyone.  "